Leadership

For small groups of middle managers and leaders to help improve leadership and management skills. A customised series of very short, regular workshops run on the client's premises, and at times to suit busy workloads. Uses coaching and facilitation techniques.

Topics include:

	•	Interpersonal communications
	•	Conscious conversations
	•	Personal development, self awareness, confidence
	•	Professionalism
	•	Staff engagement and positive energy
	•	Client and relationship management
	•	Time management
	•	Emotional intelligence
	•	Knowledge management
	•	Teamwork
	•	Mentoring
	•	'Leader As Coach' (how to help leaders and managers improve their coaching skills – a course from The Institute of Executive Coaching)